West End Rad has an immediate opportunity for a Sales & Service Associate to join our fast growing team! Working alongside our Sales team, the Sales and Service Associate will be responsible for engaging with our customers over the phone and in-person. We’re looking for an individual with strong communication skills and a background in sales. Day-to-day work will include; developing accurate quotes and work orders, confirming orders with customers, implementing information in SAP Business One Software, taking customer payments, and clear communication on with our shop technicians.
This is full-time position, starting immediately. We offer a competitive salary, benefits package and a company culture focused on teamwork and honesty.
Application form located at bottom of posting.
- Serve customers respectfully at the front counter and over the phone
- Understand customer requirements and gather detailed information
- Provide accurate quotes in a timely manner
- Produce detailed invoicing
- Communicate and work as a team within all departments
- Utilizing search engines and navigating websites
- Research and collect information on parts and equipment from various sources
Skills & Qualifications:
- SAP experience would be considered an asset
- Strong ability to provide customer satisfaction
- Possess a natural aptitude and work experience in Sales an asset
- Excellent communication skills, verbally and in writing
- Ability to multi-task in a timely fashion
- General mechanical knowledge is considered an asset
- Proficient in MS Word, Outlook & Excel
- Excellent communication and phone etiquette skills
- Ability to work in a fast paced environment and work effectively under pressure
- Excellent organizational skills with strong attention to detail
- Ability to lift and move items weighing up to 20lbs is required
About West End Radiators
With over 60 years of experience, West End Radiators has become Western Canada’s leader in industrial cooling systems. We offer custom built and designed industrial radiators, charge air coolers, condensers, cores, gaskets and coolant pipes. Our shops carry the largest in-stock selection of aftermarket parts. We have two locations to serve you in Winnipeg, MB and Estevan, SK.
Is This You?
We are looking for great people to continually strengthen our workplace. We believe great people model our values, build trust and make connections. If this sounds like you, and you are open-minded and up to daily challenges provided in a fast-paced environment, apply today.
Apply an application online, or in-person person with your resume along with two (2) references at our Winnipeg shop – 2008 Logan Avenue.