West End Rad has an immediate opportunity for a Sales & Service Associate to join our team based in Winnipeg, Manitoba. Reporting to the Office Manager, the Sales and Service Associate will be responsible for attracting new clients and supporting existing ones by understanding their needs and providing outstanding customer service. The ideal candidate will embody the values of integrity, quality, fun, continuous improvement and above all, teamwork.
This is full-time position, starting immediately. We offer a competitive salary, benefits package and a company culture focused on teamwork and honesty. Our Winnipeg shop is located at 2008 Logan Avenue. Our team is made up of 40+ outstanding individuals who are specialized in mechanics, welding, engineering, manufacturing and customer service.
Application form located at bottom of posting.
- Serve customers respectfully at the front counter and over the phone
- Understand customer requirements and gather detailed information
- Provide accurate quotes in a timely manner
- Produce detailed invoicing
- Communicate and work as a team within all departments
- Utilizing search engines and navigating websites
- Research and collect information on parts and equipment from various sources
- Achieve weekly and monthly company sales targets.
- Engage with potential new customers and service existing customers.
- Support the team and other departments as needed
Skills & Qualifications:
- SAP experience would be considered an asset
- Strong ability to provide customer satisfaction
- Possess a natural aptitude and work experience in Sales an asset
- Excellent communication skills, verbally and in writing
- Ability to multi-task in a timely fashion
- General mechanical knowledge is considered an asset
- Proficient in MS Word, Outlook & Excel
- Excellent communication and phone etiquette skills
- Ability to work in a fast paced environment and work effectively under pressure
- Excellent organizational skills with strong attention to detail
- Ability to lift and move items weighing up to 20lbs is required
About West End Radiators
With over 60 years of experience, West End Radiators has become Western Canada’s leader in industrial cooling systems. We offer custom built and designed industrial radiators, charge air coolers, condensers, cores, gaskets and coolant pipes. Our shops carry the largest in-stock selection of aftermarket parts. We have two locations to serve you in Winnipeg, MB and Estevan, SK.
Is This You?
We are looking for great people to continually strengthen our workplace. We believe great people model our values, build trust and make connections. If this sounds like you, and you are open-minded and up to daily challenges provided in a fast-paced environment, apply today.
Submit an application online in the form below, or in-person person with your resume along with two (2) references at our Winnipeg shop located at 2008 Logan Avenue.